Privacy Policy

Effective date: October 27th, 2025

1. Who I Am

My name is Katherine Taylor, and I am a CBT Therapist and Nutritionist based in the United Kingdom.
I am committed to protecting your privacy and ensuring that your personal data is handled responsibly, lawfully, and securely.

Contact details:

  • Name: Katherine Taylor
  • Website: https://www.wellnessreclaimed.co.uk/
  • Email: katherine@onecliniclondon.com
  • Telephone:
  • Data Controller: Katherine Taylor (Sole Practitioner)
  • ICO Registration Number: 00010052160

2. The Data I Collect

When you contact me or use my website, I may collect and process the following types of data:

  • Personal identifiers: your name, email address, telephone number, and any other contact details you provide.
  • Special category (sensitive) data: information related to your mental health, wellbeing, or diet — shared voluntarily by you when making an enquiry or during therapy/nutrition sessions.
  • Website usage data: such as IP address, browser type, and pages visited (if cookies or analytics tools are used).

I only collect the minimum necessary data to provide a professional and effective service.

3. How I Collect Your Data

I collect your personal data through:

  • Website contact forms or direct email when you enquire about services or request an appointment.
  • During therapy or nutrition sessions when you share information relevant to your treatment.
  • Analytics tools (if enabled) to understand how visitors use the website.

4. Why I Collect Your Data

Your information is collected and used for the following purposes:

  • To respond to your enquiries and provide therapy or nutritional services.
  • To maintain professional and clinical records in line with ethical and legal obligations.
  • To manage appointments, payments, and communications.
  • To comply with legal, regulatory, or professional requirements.

I will only process data that is necessary and relevant to the delivery of my professional services.

5. Lawful Bases for Processing

Under the UK General Data Protection Regulation (UK GDPR), I rely on the following lawful bases:

  • Contract: for processing data necessary to provide therapy or nutritional support.
  • Legitimate Interests: for responding to general enquiries and maintaining business operations.
  • Consent: when processing sensitive information (special category data).
  • Legal Obligation: for retaining records as required by professional and statutory regulations.

6. How Your Data Is Stored and Protected

Your personal data is held securely in accordance with professional and ethical standards.

  • Electronic records are stored in encrypted, password-protected systems.
  • Emails are held in a secure, password-protected account.
  • Any paper records (if used) are kept in locked storage.
  • Data is retained for seven (7) years following the end of therapy or nutritional support, in line with professional guidance.
  • After this period, data is securely deleted or destroyed.

7. Sharing Your Data

Your personal data is confidential and will not be shared with third parties unless:

  • You have given explicit written consent.
  • It is required by law (for example, in cases of serious harm or safeguarding concerns).
  • It is necessary to protect your vital interests or those of another person.

I will never sell, rent, or trade your personal data to any third party.

8. Cookies and Website Analytics

If my website uses cookies or analytics tools:

  • Cookies are small files stored on your device that help the website function efficiently.
  • I may use anonymised website analytics (e.g., Google Analytics) to understand how visitors use the site.
  • No personally identifiable information is collected through analytics.
  • You can disable cookies through your browser settings at any time.

For more details, please see the Cookie Policy (once published).

9. Your Data Protection Rights

Under UK data protection law, you have the right to:

  • Access your personal data.
  • Request correction of inaccurate or incomplete data.
  • Request erasure (“the right to be forgotten”) in certain circumstances.
  • Restrict or object to how your data is processed.
  • Request data portability.
  • Withdraw consent at any time (where consent is the lawful basis).
  • Complain to the Information Commissioner’s Office (ICO) if you are unhappy with how your data has been handled.

You can contact the ICO at https://ico.org.uk/concerns/.

10. Updates to This Policy

This Privacy Policy is reviewed regularly and may be updated from time to time to reflect changes in law or practice.
The most current version will always be available on my website, with the date of the latest update shown at the top of this page.

Contact:
If you have any questions or concerns about how your personal data is handled, please contact me directly at:
katherine@onecliniclondon.com

https://www.wellnessreclaimed.co.uk/

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